Terms of use

Last updated November 2026.

About these terms

This website is run by Christopher Sullivan, trading as Penguin Spares / Penguin Trading, Ramsey, Cambridgeshire. By using the site you agree to these terms.

Buying

At the moment our parts are sold through eBay. When you buy, the contract is made on eBay under eBay's user agreement, with our listing details and our delivery and returns policy. Prices on this site are in pounds sterling and include any charges due; if a price here differs from eBay, the eBay listing price applies.

Compatible parts

Our parts are new, non-genuine compatible parts. Brand names and original part numbers are used only to show which machines a part fits. Dyson is a registered trademark of Dyson Ltd. We are not affiliated with or endorsed by Dyson. Fitting a non-genuine part may affect a manufacturer's warranty on your machine; check your warranty if your machine is still covered.

Fitting guides

Our guides are for general help. Always switch off and remove the battery before working on your machine. Take care and follow the manufacturer's safety instructions.

Accuracy

We work hard to keep compatibility, photos and prices correct. If you spot a mistake, please tell us. If you're unsure whether a part fits, contact us before you buy.

Law

These terms are governed by the law of England and Wales. Nothing here affects your statutory rights.