Privacy notice

Last updated November 2026.

Who we are

Penguin Spares is run by Christopher Sullivan, trading as Penguin Trading, Ramsey, Cambridgeshire. Contact: hello@penguinspares.co.uk.

What this website collects

• This website has no accounts, no forms and no checkout, and it sets no cookies.
• Our hosting provider (Cloudflare) keeps standard technical logs, such as IP address and browser type, to keep the site secure and working.
• The site loads fonts from Google Fonts. Your browser contacts Google's servers to fetch them.

When you buy or contact us

• Purchases happen on eBay. eBay's privacy notice covers the order, and eBay shares your name and delivery address with us so we can post your part.
• If you email us, we use your email and what you send only to answer you and handle your order.
• We keep order records for as long as the law requires for tax and accounting (normally six years).
• We never sell your information. We share it only with the services needed to deliver your order, such as Royal Mail.

Your rights

Under UK data protection law you can ask to see, correct or delete the information we hold about you. Email us to do so. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ico.org.uk).